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Preston Reservoir Adult Community Education, Inc (PRACE) presents presents

Retail Industry Program

  • Mon 1st Apr 2019
  • 52 Main St, Thomastown VIC 3074
  • View Website

Course Code

N/A


Entry Requirements

None


Course Description:

A short course for people wishing to gain retail, customer service and sales skills in the retail sector. Course content will include the fundamentals of the following key areas:

  • Work Effectively in a Retail Environment
  • Apply Safe Work Practices
  • Interact with Customers/Communicate in the Work Place
  • Sell Products and Services
  • Create a display/Merchandising principles
  • Understand the role of a Mystery Shopper
  • Learn about the 7 Steps to Selling

Pathway:

  • Employment in the retail sector
  • Accredited pathways include Certificate II or III in Retail services

Location

Thomastown Neighbourhood House


Mode of Study

Classroom training, industry research and excursions


Days

Monday and Thursday


Time

9.30am—2.30pm


Dates

18 February—11 April, 2019


Duration

16 sessions


Cost

Concession: $50

Full: $95

+ Service & Amenities Fee


Enrolment

At PRACE Office


Contact

Tea & coffee provided. BYO snacks.

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